Phone Provider Representative Interview Questions

“Explain a type that you witnessed a customer displaying questionable morals.”

“Nothing out of the ordinary or unexpected. General questions about job expectations, work ethics, previous experience with call centers and customer service.”

“None.. it was all computer based and no interaction was required outside of "What is your name?" what a waste.”

“There are really no questions that are unexpected. The best advice I can give is to be very knowledgeable about the company and what they do because those questions will be presented during the…”

“None. They were just typical questions worded differently.”

“Think of a time you had to handle a difficult customer and what steps did you make to turn things around?”

“None the questions were easy”