Phone Representative Interview Questions

(Posted anonymously by job candidates)

17 Companies: 13 of 17

UnitedHealth Group Interviews

13 Phone Representative Interview Questions and Reviews

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Grand Circle Interviews

2 Phone Representative Interview Questions and Reviews

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Cricket Communications Interviews

1 Phone Representative Interview Question and Review

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23 Interview Questions: 110 of 23

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Jun 17, 2014

Interview Question for Phone Representative at Papa John's:

“Why do you want this position”


Jun 12, 2014

Interview Question for Phone Representative at Morgan Stanley:

“Describe a time when you were challenged and overcame it”


May 26, 2014

Interview Question for Phone Representative at Convey Health Solutions:

“There were no unexpected questions”


May 7, 2014

Interview Question for TeleSales Phone Representative at Grand Circle:

“They asked a few questions about the values. Which would be most difficult for me and why and times that I had displayed values in other work environments.”


Mar 31, 2014

Interview Question for Cell Phone Retail Sales Representative at Cricket Communications:

“How to sale a high lighter?”


Mar 30, 2014

Interview Question for Customer Service Representative (Phones) at J.P. Morgan:

“The most difficult part of the process for me was thing fast in the role play part of the interview. Thinking how do I engage the customer about their spending on the Credit card.”


Mar 25, 2014

Interview Question for Provider Phone Representative at UnitedHealth Group:

“All questions were difficult”


Sep 4, 2013

Interview Question for Customer Service Phone Representative at The National Archives:

“They will sit you down and tell you a lame story about some lady who buys a bunch of stuff for her sister and then expect you to repeat back the items that she bought. It's supposed to be a…”


Jun 21, 2013

Interview Question for Pepsi Sales Representative Phone Confirmation Pre Interview at PepsiCo:

“Did you apply for this job?”


Apr 17, 2013

Interview Question for Provider Phone Representative at UnitedHealth Group:

“Explain a type that you witnessed a customer displaying questionable morals.”