POS Associate Interview Questions

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“General questions. Nothing difficult. Is the customer always right? What would you do if a customer asked you for help in an area you did not work in? About 8 or so questions total. Maybe a 20 min…”

“I was told about the companies main policies and how the store promised one thing, to provide a great shopping experience to all shoppers and to make sure everyone is helped out as much as possible…”

“Are you comfortable soliciting the card?”

“She asked me about my previous job at as a barista. The question was what did you like most about that job?”

“List a weakness of yours.”

“The only question I was asked was what does customer service mean to you?”

“Everything was fairly easy like when was the last time you were late.”

“Have you ever been late for work? How do you make sure you always get to work on time?”

“Tell me about a time that you were late or would have been late.”

“Describe how you would handle an angry customer.”

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