Premise Technician Interview Questions

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“Why did you apply for this position.”

“How would you handle an angry customer?”

“Tell me about a time where you had to deal with a difficult situation and what was the result.”

“The interviewer used scenarios in about the customer experience such as; Tell me about a time when you failed at work, or Tell me about your experience with an unhappy customer and how did you…”

“Nothing difficult or unexpected. On question was tell me about a time that you had to demonstrate a product to a customer.”

“A situation were you either befriended or made some one fell part of the team”

“Describe how you resolved an irate customer in your previous job.”

“Why should AT&T hire you, what sets you aside from the next applicant to walk through the door?”

“Name a time where you encountered an upset customer and what did you do to resolve the issue”

“Describe a time where you had difficulty explaining to some one how to do something and what you did to get your point across.”

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