Premise Technician Interview Questions

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“Why did you apply for this position.”

“How would you handle an angry customer?”

“Tell me about a time where you had to deal with a difficult situation and what was the result.”

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“The interviewer used scenarios in about the customer experience such as; Tell me about a time when you failed at work, or Tell me about your experience with an unhappy customer and how did you…”

“Nothing difficult or unexpected. On question was tell me about a time that you had to demonstrate a product to a customer.”

“Describe how you resolved an irate customer in your previous job.”

“Why should AT&T hire you, what sets you aside from the next applicant to walk through the door?”

“They will ask open ended questions, have a good full story to tell them. Spread out the source to show more than just one job”

“Describe failures and how you would have done things differently.”

“What do you know about apple products”

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