Product Support Analyst Interview Questions

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“How would you decide which ticket to work on first, 1) huge vendor whose campaign has already launched and is wondering why they didn't receive the results the anticipated or 2) small business who is…”

“All were standard interview questions, nothing unexpected.”

“Describe a time when you were faced with a challenge and how did you overcome the challenge?”

“I should have been prepared for this one, but apparently it was still a surprise. What was my biggest challenge in the previous place of employment and how did I bring it to succesfull resolution.”

“How would you handle an upset customer?”

19 of 9 Interview Questions