Production Support Interview Questions

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“How to handle an upset customer?”

“If you have worked in a help desk you should be ok.”

“Management wanted to know how I would proceed to resolve a customer's issue, such as an application malfunction.”

“I was asked by almost all interviewers, "What kind of hobbies or activities do you like to do?"”

“The online test is the most difficult portion. The questions are very specific and range in all part of Linux/Unix. The questions comprise of trouble shooting, bash programming, File handling…”

“Tell me a time when a project completion date was moved and what you did to overcome it. How did the project end?”

“There was no question being asked merely. The only question my manager asked me was that when can you start. That was it.”

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