Provider Representative Interview Questions

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“Name a time when you excepted blame for something you didn't do..”

“Easy normal questions. Wanted to know how I would handle irate physicians.”

“How would u handle a complaint from your network or How have you handled difficult complaints or issues in the past?”

“There are really no questions that are unexpected. The best advice I can give is to be very knowledgeable about the company and what they do because those questions will be presented during the…”

“Explain a type that you witnessed a customer displaying questionable morals.”

“None.. it was all computer based and no interaction was required outside of "What is your name?" what a waste.”

“None. They were just typical questions worded differently.”

“Scenario questions, which seem to be the same just asked in a different way. Just make sure you have a few memorized before the interview.”

“1. Q-When I was asked to give an example of a difficult customer/client in which I deescalated the situation and solved the customers issues, and how did I learn from it?
2. Q-What type of Contracts…”

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