Reservations Agent Interview Questions

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“Why do you want to work for Delta?”

“what do you know about Delta Airlines?”

“Have you been convicted for a felony before?”

“The questions were pretty basic to how you would handle customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.”

“want to know how good you are with difficult customers.”

“Name a time when you had to upsale a product?”

“Explain a time you had to deal with a difficult guest/customer?”

“Explain what extraordinary customer service means to you.”

“Describe to me a time when you had to multi- task?”

“Just asked me a bunch of personal questions about past jobs and past skills i used, didnt really give me any brain busters”

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