Reservations Agent Interview Questions

(Posted anonymously by job candidates)

88 Interview Questions: 3140 of 88 Sort by  

Jun 16, 2013

Interview Question for Reservation Agent - Work At Home at Active Network:

“No difficult questions....
How would you handle an irate caller? How many times do you think it's acceptable to be late or not show up for work?”


May 16, 2013

Interview Question for Domestic Reservations Agent at Hertz:

“Describe a time when you had an angry customer and how did you deal with it?”


May 14, 2013

Interview Question for Anonymous at Delta Air Lines:

“Name a time when you had to upsale a product?”


Apr 21, 2013

Interview Question for Anonymous at Sabre:

“"How would you deal with a disgruntled customer?"”


Apr 4, 2013

Interview Question for Anonymous at AirTran Holdings:

“She asked me if I could be available at any time or day.”


Mar 25, 2013

Interview Question for Anonymous at Marriott:

“Tell me about a time when you had to work with a difficult coworker or supervisor. How did you handle it.”


Mar 19, 2013

Interview Question for Anonymous at Delta Air Lines:

“There was nothing too surprising from any of the interviews than any other job I've applied for.”


Mar 19, 2013

Interview Question for Anonymous at TravelClick:

“Was not expecting the question "If you weren't here doing an interview with me, who would you be. Who are you outside of this office. What would your friends say about you".”


Mar 10, 2013

Interview Question for Anonymous at British Airways:

“The questions were pretty basic to how you would handle customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.”


Jan 22, 2013

Interview Question for Reservations Agent at Vail Resorts:

“Situational questions--"Name me a time (in your past expereince)when you disagreed with your supervisor..what happened and how was it resolved.."..questions similar to that”