Retail Representative Interview Questions

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“How many hours can you work weekly?”

“Describe a time when you were competing for a sale and how did you handle the process and close it. behavioral based sales questions: Describe a time you had to meet a sales quota. At the end I had…”

“Can you handle the rejection that will come from business owners who are tired of other sales people trying to sell them the same thing, and be able to respond with enthusiasm.”

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“If you had a difficult situation that you dealt with in the past such as the customer didn't want what you were presenting, how did you overcome the rejection.”

“Explain a time when a customer came to you with a problem. What did you do to handle the situation?”

“An important part of being a sales representative is making sales. Describe your sales experience and what you would do to make your sales pitch better.”

“This is a 13 week position full time. After that job is completed more work will follow. Can you work 8-4:30?”

“Name and explain about a time you dealt with an angry customer.”

“How many languages do you speak?”

“All questions are customer service/sales/basic ethics related. "Tell me about a time that a customer or client was unhappy with you or your company, and how did you handle the situation".”

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