Retail sales rep Interview Questions

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“If you had a difficult situation that you dealt with in the past such as the customer didn't want what you were presenting, how did you overcome the rejection.”

“Explain a time when a customer came to you with a problem. What did you do to handle the situation?”

“An important part of being a sales representative is making sales. Describe your sales experience and what you would do to make your sales pitch better.”

“Name and explain about a time you dealt with an angry customer.”

“How many languages do you speak?”

“All questions are customer service/sales/basic ethics related. "Tell me about a time that a customer or client was unhappy with you or your company, and how did you handle the situation".”

“what was the best service given”

“If you had a customer who was in the store and just as you were about to talk to them the phone rang, what would you do, in what time frame, and why?”

“Situation type of questions. What you will do if this or that happen? how do you react or make the best out of it?”

“Interview your interviewer.”

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