Sales and Reservations Interview Questions

(Posted anonymously by job candidates)

39 Interview Questions: 1120 of 39 Sort by  

Aug 29, 2013

Interview Question for Anonymous at InterContinental Hotels:

“The mock phone call.”

Jun 26, 2013

Interview Question for Anonymous at Starwood Hotels & Resorts:

“Describe a time you went above and beyond your required duties to satisfy a customer.”

Apr 21, 2013

Interview Question for Anonymous at Sabre:

“"How would you deal with a disgruntled customer?"”

Mar 11, 2013

Interview Question for Anonymous at Delta Air Lines:

“Tell me about a time you had to deal with a resistant customer?”

Oct 13, 2012

Interview Question for Anonymous at U-Haul:

“Nothing very unexpected or difficult. As this is a work from home position, I did have to bring in proof of my current internet connection/speed but that was fairly straightforward.”

May 15, 2012

Interview Question for Reservations Sales Agent at InterContinental Hotels:

“describe a time you dealt with an angry customer”

Apr 14, 2012

Interview Question for Anonymous at ICE:

“If you were an animal what animal would you be>”

Mar 30, 2012

Interview Question for Anonymous at Delta Air Lines:

1 of 1 found helpful

“Tell us a time when a customer was unhappy and how you resolved the situation”

Mar 26, 2012

Interview Question for Reservations Sales Agent at InterContinental Hotels:

“Describe to me a time when you had to multi- task?”

Mar 4, 2012

Interview Question for Reservations Sales Agent at InterContinental Hotels:

“Explain what extraordinary customer service means to you.”

Glassdoor is your free inside look at Sales and Reservations interview questions and reviews. All 39 interview questions posted anonymously by employees and interview candidates.