Sales and Service Associate Interview Questions

(Posted anonymously by job candidates)

20 Companies: 13 of 20

The Bozzuto Group Interviews

5 Sales and Service Associate Interview Questions and Reviews

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Hertz Interviews

4 Sales and Service Associate Interview Questions and Reviews

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Kohl's Interviews

4 Sales and Service Associate Interview Questions and Reviews

See the latest Kohl's Jobs

35 Interview Questions: 110 of 35

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Sep 11, 2014

Interview Question for Customer Service Sales Associate at J. C. Penney:

“Tell us about yourself”


Jul 30, 2014

Interview Question for Sales Associate (Customer Service, MJM, Jewelry, POS) at Kohl's:

“There weren't any difficult questions. They asked questions to the entire group and then two or three people volunteered answers, typically. Based on who I know got hired, it seems like they liked…”


Jul 30, 2014

Interview Question for Sales and Service Associate at The Bozzuto Group:

“Why not work at a different company?”


Jul 17, 2014

Interview Question for Sales Associate (Customer Service, MJM, Jewelry, POS) at Kohl's:

“Giving examples of times you were, i.e. upset by a person, how you helped someone in a bad place turn in around, etc.”


Jun 5, 2014

Interview Question for Customer Service Sales Associate at J. C. Penney:

“How would you handle angry customers ?”


May 5, 2014

Interview Question for Soft Side/Hard Side Sales Associate, Bridal Consultant, Stock Replenishment, Customer Service Associate at Bed Bath & Beyond:

“They asked me how I would sell a certain item in the store.”


Apr 28, 2014

Interview Question for Sales Associate/Service Advisor at Merchants Tire:

“What they will NOT outright tell you is that lying and high pressure tactics are part of the job. Perhaps this is what it takes to sell these services but one should be aware that honesty is not how…”


Feb 27, 2014

Interview Question for Sales and Service Associate at Hertz:

“nothing was difficult”


Feb 4, 2014

Interview Question for Sales Associate/Customer Service at Harbor Freight Tools:

“Take a walk around the store and get to know some of the merchandise. You'll see they have more than just tools”