Sales Floor Interview Questions

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“You have a customer looking for a small product that you are unfamiliar with and another customer comes up for help with a much larger and more expensive purchase. What do you do?”

“Pretend you were helping a mom find a pair of shoes for her 3 year old son. As you are helping her, you realized that the correct size is not on the shelf, what would you do?”

“What experiences do you have that are related to the position you are appling for???”

“Since you rated yourself high in product knowledge in the ____ department, pick a product from that department and pretend that you're selling it to us.”

“Describe a time you had to coach a team member for performance issues.”

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“Tell about a problem and how you fixed it”

“What do you know about Sport Chalet?”

“Tell me about a time where you made a difficult decision?”

“Describe a situation where you helped someone without them asking?”

“Tell us about a time when you had to work in a group”

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