Senior Customer Service Interview Questions

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“Are you willing to work for nearly nothing, experience extreme stress, and then face the threat of being terminated without reason are cause?”

“This was on a questionnaire they gave me: "What is the least amount of money (per hour) you are willing to accept?"”

“In an effort to test your basic knowledge of business acumen, how can Fedex improve public perception in regards to other competition, e.g. UPS. In order to give the company a leading edge in an…”

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“The questions were pretty straight forward. Mostly the usual - Weaknesses, strengths, where do I see myself in a year, 5 years etc.”

“The most unexpected question would possibly be what how would I handle an irate or out of control customer.”

“How do we know that you will not leave this position suddenly or abruptly?”

“Why do you want to work for this company”

“Nothing out of the ordinary. Process very smooth.”

“Why did you apply for the position?”

110 of 46 Interview Questions