Senior Customer Service Interview Questions

“questions were very generic such as, name a time you had a problem with a peer or co-worker and explain what you did to resolve the issue.”

“name a time when you had to tell a customer there was something you could not do?”

“It was the typical interview questions. The hardest one for me was what are your weaknesses.”

“All questions were the standard "give me an example of a time.." Questions.”

“There weren't any difficult questions.”

“They almost always ask you to explain how you show value. I was prepared for this, but from what I hear, most are not.”

“If you needed to sign up ten more HBO sales by the end of the week, how would you go about attaining those?”

“Nothing unexpected. Same questions asked about a dozen times from different people.”

“The questions were pretty straight forward. Mostly the usual - Weaknesses, strengths, where do I see myself in a year, 5 years etc.”