Senior Customer Service Interview Questions

(Posted anonymously by job candidates)

43 Companies: 13 of 43

Regus Interviews

6 Senior Customer Service Interview Questions and Reviews

See the latest Regus Jobs

Verizon Wireless Interviews

5 Senior Customer Service Interview Questions and Reviews

See the latest Verizon Wireless Jobs

Enterprise Rent-A-Car Interviews

5 Senior Customer Service Interview Questions and Reviews

See the latest Enterprise Rent-A-Car Jobs

46 Interview Questions: 110 of 46

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Sep 5, 2014

Interview Question for Customer Service Representative, Senior at Synovus:

“For me the most difficult was the assessment it was 45 mins long.”


Sep 2, 2014

Interview Question for Senior Customer Service Representative at Regus:

“Wanted to know about my background and experience. No specific questions about customer service or behavioral type questions.”


Jul 19, 2014

Interview Question for Senior Customer Service Representative at UnitedHealth Group:

“Tell me about a project you had to complete and how did you deal with meeting the deadline.”


Jul 11, 2014

Interview Question for Senior Customer Service Representative at MetLife:

“Explain a time that you had to prepare for a stretch goal and what steps did you take to achieve it?”


Jun 23, 2014

Interview Question for Senior Customer Service Representative at MetLife:

“There were no difficult/unexpected questions. They were all behavioral, so the examples I gave seemed easy for me to discuss.”


Jun 6, 2014

Interview Question for Senior Customer Service Representative at Capital One:

“Tell me about a time when you received negative customer feedback and how you grew from it.”


Jun 6, 2014

Interview Question for Senior Customer Service Representative at Capital One:

“Tell me about a time when you had to deal with a demanding customer.”


May 21, 2014

Interview Question for Senior Customer Service at Hubbell Lighting:

“I didn't run across any unexpected questions due to most of the process I had previously dealt with in previous employment”


May 20, 2014

Interview Question for Senior Customer Service Representative at Capital One:

“Name a time where you had to tell a customer something difficult.”


Mar 28, 2014

Interview Question for Senior Customer Service Representative at Fedex Express:

“In an effort to test your basic knowledge of business acumen, how can Fedex improve public perception in regards to other competition, e.g. UPS. In order to give the company a leading edge in an…”