Service Agent Interview Questions

(Posted anonymously by job candidates)

140 Companies: 13 of 140

Delta Air Lines Interviews

33 Service Agent Interview Questions and Reviews

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Enterprise Rent-A-Car Interviews

21 Service Agent Interview Questions and Reviews

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Southwest Airlines Interviews

12 Service Agent Interview Questions and Reviews

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255 Interview Questions: 110 of 255 Sort by  

Apr 11, 2014

Interview Question for Guest Service Agent at Motorcity Hotel & Casino:

“All questions were relatively easy.”

Apr 10, 2014

Interview Question for Agent Customer Service Representative at Liberty Mutual Insurance:

“Typical behavioral questions. There were no trick questions.”

Apr 9, 2014

Interview Question for Customer Service Agent at Southwest Airlines:

“I guess the only unexpected question was what was my weakness.. I had to really stop and think about it”

Apr 7, 2014

Interview Question for Customer Service Agent at DialAmerica:

“There are all kinds of full time jobs out there why do you want to work here?”

Apr 6, 2014

Interview Question for Passenger Service Agent at Swissport USA:

“Tell me about yourself.
Do you know anything about Swissport USA and what we do?”

Apr 6, 2014

Interview Question for Geek Squad Counter-Service Agent at Best Buy:

“There were hardly any questions involving technology. The hardest part of the interview was having to come up with examples of how resilient you can be to angry customers.”

Apr 4, 2014

Interview Question for Customer Service Agent at Alaska Airlines:

“Everybody had different questions. I believe my card asked me what would I do if a customer was short of money by only three dollars. After I answered they then asked me what if she does it all the…”

Apr 3, 2014

Interview Question for Guest Services Agent at Holiday Inn Express:

“There were none, it was very typical, and unusually short.”

Mar 31, 2014

Interview Question for Part Time Service Agent at Enterprise Rent-A-Car:

“can you work weekends?”

Mar 30, 2014

Interview Question for Service Agent at Enterprise Rent-A-Car:

“No difficult questions, was only asked the basics about the job and whether I could perform them or not.”

Glassdoor is your free inside look at Service Agent interview questions and reviews. All 255 interview questions posted anonymously by employees and interview candidates.