Service Assistant Interview Questions

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“"What new policy or procedure have you had to implement at a previous job, and how did you adapt to it?"”

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“Would you be upset if you spent a lot of time completeing a task then were told you needed to do it differently?”

“How do you handle conflict?”

“Explain a time at a previous job where you disagreed with your manager, and how did you handle it?”

“The question on how to triage patient symptoms on phone advice calls as a prelude to proper appointments.”

“Suppose you were the only one to open the advising center and there was a line out the door, the phone was ringing off the hook and an instructor adamantly needed copies or information all at the…”

“Incredibly their questions were all softballs and easy to answer, if anything they seemed to lack professionalism quality and were awkward at interviewing, I had to input and/or take the lead in the…”

“What will you do if you see an unsatisfied customer preparing to leave?”

“Please explain how you have worked a hard situation in the past”

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