Service Desk Agent Interview Questions

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“Printer is connected to network and showing on desktop as installed printer, File has been sent to the print server and awaiting to be printed but no document is printed.”

“What creative processes have you provided to your current or past employers”

“How would you mange a call when the caller is really upset at your performance and you not able to help.”

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“I didn’t think anything about the interview was difficult”

“Chances are they have already made a decision about you and are actually interested in meeting I.T. professionals to learn or gain knowledge about a specific thing or to impress upon them a specific...”

15 of 5 Interview Questions