Service Desk Analyst Interview Questions

“Honestly just your typical IT questions. Nothing was too easy and nothing was too hard. Granted I have been doing this line of work for 11 years at the time.”

“The interview questions are all customer service type of questions. Show a good personality and an aptitude to learn if you're not technically sound. If you are, show good customer service and…”

“How often do you sacrifice personal time for work?”

“Troubleshooting an application-stack-specific problem (which I found later had less bearing on the actual position than what was conveyed).”

“Tell me a little about yourself.”

“Why would you like to work for this company?”

“Tell us about yourself”

“Standard questions, about describing how you would approach situations. "describe a time when you worked on a project you were unfamiliar with?"”

“Experience using financial software?”