Service Management Interview Questions

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“There were no difficult questions. They just want to know if you are trainable because you will need to lean all about fuel management from scratch”

“How do you handle a mess up with an customer?”

“How will you get a diverse group of disagreeing people to provide you with information and cooperation if you hold this position?”

“Nothing over the top, all about past experiences and management style. However I asked about the dress code and was shocked by the response”

“What activities do you enjoy outside of your profession?”

“How would yu teat an angry customer, that yelled and did not let you get a word in.”

“You were once a CEO. This is a managers role. Isn't that a big step backwards?”

“How would you handle a student unhappy with our services?”

“Asked me to described my ITSM and operations experience.”

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