Service Manager Interview Questions

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“It sounds like you are overqualified for this position? Also ridiculous scenario's for example 400 printers are delivered and they were ordered by another dept. You have 10 days to install them…”

“What is your idea of reasonable turn around time for a project?”

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“How would you deal this situation: An employee is upset and has gotten verbaily combatative during your weekly meeting.”

“How do you know when you are providing great customer service.”

“Describe a time when you had to do two things at once and be successful at them.”

“The VP did ask me to describe how I would handle two situations, one where Nielsen data was correct but the client interpreted it wrong and one where the Nielsen data was wrong, leading client in the…”

“What is your greatest fear?”

“What can you do for us given a potential change in the environment?”

“Where I would be in 10 years. Who knows that?”

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