Service Representative Interview Questions

(Posted anonymously by job candidates)

1,775 Companies: 13 of 1,775

Verizon Wireless Interviews

132 Service Representative Interview Questions and Reviews

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GEICO Interviews

124 Service Representative Interview Questions and Reviews

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Convergys Interviews

94 Service Representative Interview Questions and Reviews

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4,355 Interview Questions: 110 of 4,355 Sort by  

Jul 9, 2014

Interview Question for Customer Service Representative at Highmark:

“Give an example of a time when you had to use multiple programs to find an answer”

Jul 8, 2014

Interview Question for Customer Service Representative at Verizon Wireless:

“I didn't find anything difficult about the process. The wait is just long.”

Jul 8, 2014

Interview Question for Customer Service Representative at Starboard Cruise Services:

“If you have a customer with a broken watch and you know theirs no way to help him. What will you advise the customer?”

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Jul 8, 2014

Interview Question for Customer Service Representative at Kimco Staffing:

“Tell me about your self, Why do you think you can do this job, typing test in person”

Jul 8, 2014

Interview Question for Customer Service Representative at ID Tech:

“Lots of personal questions asked, didn't mind answering, but many people would have issues with this.”

Jul 8, 2014

Interview Question for Customer Service Representative - Call Center at Verizon Wireless:

“There were not any hard questions.”

Jul 8, 2014

Interview Question for Financial Services Representative at Northwestern Mutual:

“As a non-financial major, "So why are you interested in this position?"”

Jul 8, 2014

Interview Question for Customer Service Representative at MAXIMUS:

“there is no difficult questions asked. its to the point and rolled around the computer testing and the mock call scenario.”

Jul 8, 2014

Interview Question for Customer Service Representative/Cashier at Speedway LLC:

“"What do you do when you have an issue with a coworker?"”

Jul 8, 2014

Interview Question for Customer Service and Sales Representative at Wells Fargo:

“Describe a situation where you had a customer that was irate. What did you do to calm that customer?”

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