Starbucks Barista Interview Questions

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“Have you had an angry customer & how did you handle it?”

“How would you handle a customer complaining about how horrible the coffee he just ordered was?”

“I was asked to use a manual french press machine and I had never used one before.”

“What were you criticized for at your last job?”

“"Tell me about a time that you disagreed with your manager. What did you do about it? What was the outcome?" I hate this question. It's a trap. Of course, at some point in time, you will face this…”

“Did you enjoy working at Dunkin Donuts?”

“Question on availability which is actually what has me fretting the most about this job -- I felt like most questions were geared towards my commute, availability, and such rather than what kind of…”

“What would be your biggest concern about working here?”

“How would you handle a customer who got their coffee and then turned around and complained at you that it was made wrong, even if you did not make it yourself.”

“Due to the nature of the job, the questions were fairly straightforward and unsurprising; however, I was caught off guard by one simple question: "If someone came to the bakery and ordered a cake…”

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