Starbucks Store Manager Interview Questions

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“What is the most important decision you make everyday as a store manager”

“Not too many, like I said I've had 4 years of experience from inside a grocery store Starbucks, which is run by the grocery store, not Starbucks, so I never had the real Starbucks experience.”

“Give me a time when you had to assist a angry customer?”

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“Tell us about a time you had to balance a customer request with business.”

“Give me a time when you helped a team member exceed?”

“How do you manage store financials?”

“The questions are all situational. So be able to recall SPECIFIC times you experienced that instance.”

“Ask from a list of experience with actual situations. Such as how to handle a difficult employee / customer / et”

“The example the custumer is mad for son kid in the store.. what will you do?”

“Tell me about a time you disappointed a customer. What happened, what did you do?”

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