Food Lion Store Manager Interview Questions
"When interviewing candidates for the role of store manager, employers are looking for positive leaders that can steer the team towards assisting customers, managing merchandise, and keeping the operation moving smoothly. In an interview context, be prepared to answer questions about your ability to sell a product, resolve issues, and create an enjoyable work environment with strong customer service. You should also be ready to discuss any previous experience in sales or retail."
Top Store Manager Interview Questions & How To Answer
Here are three top store manager interview questions and how to answer them:
Question #1: Can you describe a mistake you made at work and how you handled it?
How to answer: A hiring manager uses this behavioral question to evaluate soft skills such as honesty, communication, and problem-solving. Handle this question by describing a situation in which you made an error, such as incorrectly displaying advertising or incorrectly assessing inventory, and resolved it. Prepare a sincere and professional answer in advance.
Question #2: One of your employees is underperforming. How do you handle this situation?
How to answer: As a store manager, it's your job to maintain team morale and improve underperformance. Explain the behavioral process you would use to handle this situation. For example, an effective professional strategy could involve meeting with the employee, using empathy and active listening to understand the performance issues. Describe how you'd develop a plan for improving performance and creating incentives for the employee.
Question #3: What are the strategies you use to motivate employees as a store manager?
How to answer: Through this question, the hiring manager assesses your managerial, strategy, and leadership skills. Prove your aptitudes by talking about relevant techniques, such as using verbal reinforcement to build confidence, offering rewards or recognition to high performers, developing incentives to motivate employees to work hard, and building rapport with your team. Additionally, provide relevant metrics that demonstrate the effectiveness of your employee motivation strategies.
What areas do you think you need to improve as a manager?
7 AnswersWhat are your current job duties/accomplishments?
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Explained my standard management duties, how many people I managed, my major accomplishments as a manager, etc. Less
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If you worked for harris teeter before applying to food lion you have better chance of getting on with FL as an assistant MGR. I am a Grocery mgr for FL and have tried to get promoted for over 10 years now. stopped trying after the 8th person I had to teach that was brought in from competitor. its amazing on how some one has to train his own boss yet they feel that person is not qualified to be the assistant Less
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That is pretty standard at FL long time employees breaking in new management then they treat you like you never assited them.( happily I might add) they end up treating you with NO respect. Yes I know my job throughly as my annual appraisal was always "meets requirements" With Highly Positive Comments on my performance Less
what is you greatest success what is your weakest personality trait why do you want to work for us describe how you motivate people describe how you motivate yourself
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ive worked there for a while so I had a cheat sheet pretty much I know what they want to hear and I gave them what they wanted to hear. my work stood for itself choose things that even though you consider them weak like... patience is a weakness .. but its not that bad in the reality of things Less
What would you do if your morning cashier called out, the safe was $500 short and your DM wants to know why and your fresh departments are blown out?
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Truefully! Who do you have in the store that can cover without you jumping into a manual postion. Money? Not your problem...that can be resolved later. Less
Customer service standards,can you run a stock crew.FF/Dairy standards.Motivating your people. 90 probationary period
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Honestly.With my experience I had no problem with any of it.
How comfortable are you with managing processes?
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I've always been the type of person that learns the best by Working process hands on. Processes are there to make our jobs easier. I love to teach and train Associates on new innovation! You have to learn it as soon as you hear about it so you can be ahead of the Curve. Less
why i felt i was qualified for the position
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11 years of retail experience in every department in the store