Technical Support Analyst Interview Questions

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“Questions were pretty simple. A couple SQL questions and simple support scenarios. My only issue is with the later questions, interviewer seemed to want answers they required you to know how their…”

“How would you handle a difficult, frustrated or disgruntled user?”

“Why are manhole covers round?”

“What is the square root of Pi?”

“Why would you want to take a lower-paying job?”

“What technical experience do you have.”

“You have 3 computers all connected to the same network. The middle one cannot get to Google.com and the other two can. What would you do to start checking for issues?”

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“Where do you locate the configuration settings to add a printer to the network?”

“Mike Rydin asked how my previous employer felt about losing me as an employee.”

“How would you walk a user through adding a member to a distribution list?”

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