Technical Support Associate Interview Questions

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“As if you were explaining to a friend, explain what alarm.com does and tell them why you want to work for them.”

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“Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do?”

“What does POST mean?”

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“can you tell us a joke?”

“What are three uses for a pen other than writing?”

“What do you know about this position?”

“Q) Do you like working outdoors? A) This is an office-based position.”

“Subnetting and connectivity questions based off resume experience. One question that stuck in my mind ...what do I expect from a supervisor?”

“The most unexpected question the Technical Support Director asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I...”

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