Technical Support Associate Interview Questions

(Posted anonymously by job candidates)

11 Companies: 13 of 11

Dell Interviews

2 Technical Support Associate Interview Questions and Reviews

See the latest Dell Jobs

Hyland Software Interviews

2 Technical Support Associate Interview Questions and Reviews

See the latest Hyland Software Jobs

IXL Learning Interviews

2 Technical Support Associate Interview Questions and Reviews

See the latest IXL Learning Jobs

16 Interview Questions: 110 of 16

Sort by

Jan 23, 2014

Interview Question for Bilingual Technical Support Associate at Hyland Software:

“How would you explain a database to a six year old in three sentences or less.”


Jan 6, 2014

Interview Question for Associate Technical Support Engineer at Websense:

“If a client called in and tried to launch our software on their computer, and all they said was "There's just a blue screen on my monitor", what would be the first few steps you would take to solve…”


Jan 6, 2014

Interview Question for Associate Technical Support Engineer at Websense:

“What do you know about Websense and its products?”


May 25, 2013

Interview Question for Associate Technical Support Specialist at Tyler Technologies:

“Explain how you motivate yourself.”


Jan 2, 2013

Interview Question for Associate Technical Support Analyst at IXL Learning:

“Maybe it was because I asked a lot of questions during my interviews, but I can't recall anything which was particularly difficult or unexpected... It's also been a little while.”


Dec 19, 2012

Interview Question for Associate Technical Support Analyst at IXL Learning:

“The most unexpected question the Technical Support Director asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I…”


Mar 13, 2012

Interview Question for Associate Technical Support at Allscripts:

“What make you different from the other candidates?”


Feb 17, 2012

Interview Question for Client Technical Support Senior Associate at Dell:

1 of 1 found helpful

“Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do?”


Feb 17, 2012

Interview Question for Client Technical Support Senior Associate at Dell:

“Suppose you want to set up a wireless network, and you want it to be wireless-n. What does that mean?”


Feb 17, 2012

Interview Question for Client Technical Support Senior Associate at Dell:

“What does POST mean?”