Technical Support Associate Interview Questions

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“Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do?”

“What does POST mean?”

“can you tell us a joke?”

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“What are three uses for a pen other than writing?”

“What do you know about this position?”

“The most unexpected question the Technical Support Director asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I…”

“If a client called in and tried to launch our software on their computer, and all they said was "There's just a blue screen on my monitor", what would be the first few steps you would take to solve…”

“What do you know about Websense and its products?”

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