Technical Support/Customer Service Interview Questions

(Posted anonymously by job candidates)

12 Companies: 13 of 12

SYKES Interviews

2 Technical Support/Customer Service Interview Questions and Reviews

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MS Shift Interviews

1 Technical Support/Customer Service Interview Question and Review

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SunGard Interviews

1 Technical Support/Customer Service Interview Question and Review

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9 Interview Questions: 19 of 9

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Aug 4, 2014

Interview Question for Customer Service Representative/Technical Support at Asurion:

“give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?”


Dec 10, 2013

Interview Question for Customer Service/Technical Support at Sage North America:

“I had a one hour test about accounting and windows 7 troubleshooting.”


Dec 6, 2013

Interview Question for CPU Technical Customer Service Support Representative at Apple:

“What is your favorite smart phone feature?”


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Oct 31, 2013

Interview Question for Customer Service/Technical Support at MS Shift:

“Where do you see yourself in five years?”


Aug 24, 2013

Interview Question for Customer Service/Technical Support at BEHR (California):

“Question regarding a problem with the product itself.”


Aug 9, 2013

Interview Question for Customer Service Agent, Technical Support at SYKES:

1 of 1 found helpful

“There were no difficult questions”


Mar 25, 2013

Interview Question for Technical Support Representative/Customer Service at Sony Creative Software:

“No surprisingly difficult interview questions were asked. However, the most unexpected question was 'how do you remove applications from your computer? what steps do you use?'. It seemed like such a…”


Jun 16, 2012

Interview Question for Technical Support/Customer Service at SunGard:

2 of 2 found helpful

“Why do you want to be a technical support?”


Jul 26, 2010

Interview Question for Customer Service/Technical Support Representative at Convergys:

“interview was very simple and straightforward, why do you feel you are qualified for this position and what experience do you have?”