Technical Support Engineer Interview Questions

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“Tell me about what happens when you plug in a ethernet cable into a computer”

“It wasnt a difficult question but he flat out asked how do i remote into another person's computer”

“A user calls and complains that the E-mail he/she is sending does not get
   to the intended receipients. What steps do you take to investigate and
   resolve?”

1 of 1 found helpful

“You work on 60th floor of 100 story building. You walk into your office and find a bomb sitting on your desk. It reads 90 seconds and is counting down. What do you do?”

“If you had 9 marbles, all the same size. One is heavier than the rest. You have a balance scale. How do you determine the heavy marble in the least number of moves.”

“IF you had 2 hourglasses, one timed exactly 7 minutes and the other 3 minutes, how can you use them to count exactly 6 minutes continuously?”

“Next came the puzzle-question: I am thinking of a number 1 through 1,000,000. You are allowed three questions to narrow down the number. Then at the end of the three questions you have to tell me the…”

1 of 1 found helpful

“PIM functionality in details”

“First questions were abotu fit and specific skills”

“How do I compile an HP-UX kernel? What steps do I take to move the new
   kernel into place and associated support files, yet still allowing me to
   boot off the previous kernel in case the new…”

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