Technical Support Manager Interview Questions

(Posted anonymously by job candidates)

10 Companies: 13 of 10

Hubspan Interviews

2 Technical Support Manager Interview Questions and Reviews

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SS&C Interviews

1 Technical Support Manager Interview Question and Review

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Tommy Bahama Interviews

1 Technical Support Manager Interview Question and Review

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11 Interview Questions: 110 of 11 Sort by  

Jan 25, 2014

Interview Question for Technical Support Manager at McAfee:

“Most concern about working with customers”


Jul 2, 2013

Interview Question for Anonymous at Juniper Networks:

“I was repeatedly asked technical questions despite the job not requiring me to be technical. The managers clearly doubted my ability to do the job solely because I was not technical, despite having…”


Jun 7, 2012

Interview Question for Anonymous at Wildfire Interactive:

“Record a 5 minute video detailing your relevant experience in technical support management.”


Nov 15, 2011

Interview Question for Anonymous at Tommy Bahama:

“How would you begin to implement metrics into a support team which currently doesn't really have any? What would you use to establish a baseline. (paraphrased)”


Aug 25, 2011

Interview Question for Anonymous at SS&C:

“Do you have an accounting background.”


Aug 25, 2011

Interview Question for Anonymous at SS&C:

“Why are you looking for a position here?”


Jul 18, 2011

Interview Question for Anonymous at omNovia Technologies:

“To weigh the balls”


Jun 1, 2011

Interview Question for Anonymous at Hubspan:

“How would you manage morale in an environment where your team is overworked and underpaid and have had no career advancement in 3+ years?”


Jun 1, 2011

Interview Question for Anonymous at Hubspan:

“How would you handle it if your department's processes caused conflicts with another department within the company?”


Mar 18, 2011

Interview Question for Anonymous at Hubspan:

“They were worried about how to interact/control the requests from their one major customer.”