Technical Support Specialist II Interview Questions

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“If a VP calls you and says, "I can't access an important file I need for a meeting I'm conducting in 10 minutes. It's on my I drive but there's a red X on it and I can't access it. My admin says she…”

“A lot of questions regarding how you handled difficult situations.”

“I had to give an example from experience as to how I helped a customer, either internal or external, with a problem that needed to be solved.”

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