Technical Support Specialist Interview Questions

(Posted anonymously by job candidates)

81 Companies: 13 of 81

T-Mobile Interviews

10 Technical Support Specialist Interview Questions and Reviews

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Sprint Interviews

7 Technical Support Specialist Interview Questions and Reviews

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Comcast Interviews

6 Technical Support Specialist Interview Questions and Reviews

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105 Interview Questions: 110 of 105

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Sep 11, 2014

Interview Question for Technical Support Specialist at T-Mobile:

“1.Why do you want to work for T-Mobile?
2.Name a time you had an irate customer, what was their issue and how did you resolve it?
3.Name a time you had to receive feedback or training from a…”


Sep 1, 2014

Interview Question for Technical Support Specialist at SNBL USA:

“Many questions involving situational, atypical occurrences with regard to Windows operations, support, and administration.”


Aug 25, 2014

Interview Question for Technical Support Specialist at T-Mobile:

“What obstacles have gotten in your way when trying to reach certain goals in your career?”


Aug 25, 2014

Interview Question for Technical Support Specialist at T-Mobile:

“Tell me about a time you had a conflict at work, and how did you solve it?”


Aug 25, 2014

Interview Question for Technical Support Specialist at T-Mobile:

“What steps would you take if your computer had a virus?”


Aug 18, 2014

Interview Question for Technical Support Specialist at GS5, LLC:

“How difficult do I find taking information from a portal page and transferring it to a SharePoint page?”


Aug 14, 2014

Interview Question for Support Specialist/Technical Support Representative at Digital Waybill:

“None, pretty standard. Very nice people.”


Aug 4, 2014

Interview Question for Technical Support Specialist at Endicia:

“Asked to write one sentence on why I wanted the job. Not difficult but unexpected.”


Aug 1, 2014

Interview Question for CAE II, Technical Support Specialist at Comcast:

“A lot of questions regarding how you handled difficult situations.”


Jul 22, 2014

Interview Question for Technical Support Specialist at T-Mobile:

“Most difficult question was answering different customer service scenarios since I did not have prior customer service experience.”