Technical Support Specialist Interview Questions

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“"What is sysprep, and how is it used in an everyday computer enviornment?"”

“How much experience do you have in call-center tech support?”

“You are trying to access a file on a shared drive, but cannot (somewhat vague way to phrase question, but that is its intent I suppose)”

“worst quality”

“Why do you want to work for the tech team?”

“Tell me about A time you had to deal with policy's change?”

“Asked about specific details about a school project I did over 5 years ago. Also asked for a specific example of when I dealt with a difficult technical problem that I couldn't solve.”

“how do you handle an upset customer”

“What was the last book you read?”

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