Telephone Customer Service Representative Interview Questions

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“I didn't expect them to be asking questions like what is Phishing? That question belongs in a computer classroom not an interview.”

“There is a creative question on the written section that asks you to describe what your life would be like if you lived on a space station near the planet Jupiter.”

“They didn't ask any questions. Just explained the job and that was it.”

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“All the questions were easy. There were no trick questions”

“Easy. Just follow all of the host's instructions, and you should be fine. Your an idiot to ask how to do something! That could instantly disqualify you, because they provide you with the instructions…”

“Choosing the position was difficult. There were so many to choose from plus the hours chosen would be the ones that we had to commit to for an entire year.”

“To tell them about a difficult experience in customer service.”

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“Questions were not difficult. Nothing much unexpected except paying for your own background and credit check.”

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