Telephone Customer Service Representative Interview Questions

(Posted anonymously by job candidates)

3 Companies: 13 of 3

Alpine Access Interviews

18 Telephone Customer Service Representative Interview Questions and Reviews

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TD Commerce Bank Interviews

1 Telephone Customer Service Representative Interview Question and Review

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J.P. Morgan Interviews

1 Telephone Customer Service Representative Interview Question and Review

See the latest J.P. Morgan Jobs

14 Interview Questions: 110 of 14 Sort by  

Oct 16, 2013

Interview Question for Work At Home Telephone Customer Service Representative at Alpine Access:

“There is a creative question on the written section that asks you to describe what your life would be like if you lived on a space station near the planet Jupiter.”

Sep 20, 2013

Interview Question for Work At Home Telephone Customer Service Representative at Alpine Access:

0 of 1 found helpful

“Questions were not difficult. Nothing much unexpected except paying for your own background and credit check.”

Sep 18, 2013

Interview Question for Work At Home Telephone Customer Service Representative at Alpine Access:

“A math question that you were to answer very quickly. I wasn't prepared and almost ran out of time.”

Feb 11, 2013

Interview Question for WORK-AT-HOME TELEPHONE CUSTOMER SERVICE Representative at Alpine Access:

“I didn't expect them to be asking questions like what is Phishing? That question belongs in a computer classroom not an interview.”

Dec 21, 2012

Interview Question for Work At Home Telephone Customer Service Representative at Alpine Access:

“Was to go to a credit card site and review two major credit cards for about 5 mins and then role play, with pretty much selling and knowing the product.”

Nov 20, 2012

Interview Question for Work At Home Telephone Customer Service Representative at Alpine Access:

“There were pretty typical hiring questions and no surprises here.”

Nov 13, 2012

Interview Question for WORK-AT-HOME TELEPHONE CUSTOMER SERVICE Representative at Alpine Access:

“Easy. Just follow all of the host's instructions, and you should be fine. Your an idiot to ask how to do something! That could instantly disqualify you, because they provide you with the instructions…”

Nov 7, 2012

Interview Question for WORK-AT-HOME TELEPHONE CUSTOMER SERVICE Representative at Alpine Access:

“Nothing difficult.”

Sep 12, 2012

Interview Question for WORK-AT-HOME TELEPHONE CUSTOMER SERVICE Representative at Alpine Access:

“Questions were not that difficult if you are familiar with customer service work. Some of the questions are: How would you deal with irate customer? What would you do if you do not know the answer to…”

Jul 23, 2012

Interview Question for Telephone Banker - Customer Service Representative Arlington TX at J.P. Morgan:

“ALL answers must pertain to SPECIFICS with DETAILS. ex tell me a time when you had to deal with an irate customer , what was the problem, how did you handle it and what was the outcome type of…”

Glassdoor is your free inside look at Telephone Customer Service Representative interview questions and reviews. All 14 interview questions posted anonymously by employees and interview candidates.