Telephone Customer Service Representative Interview Questions

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“Was to go to a credit card site and review two major credit cards for about 5 mins and then role play, with pretty much selling and knowing the product.”

“ALL answers must pertain to SPECIFICS with DETAILS. ex tell me a time when you had to deal with an irate customer , what was the problem, how did you handle it and what was the outcome type of…”

“A math question that you were to answer very quickly. I wasn't prepared and almost ran out of time.”

“There were pretty typical hiring questions and no surprises here.”

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