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FedEx Office Sales Customer Service Specialist Interview Question

I interviewed in Phoenix, AZ and was asked:
"tell me about a time when you had to tell a customer a project was not completed on time. How did you handle it and what was the outcome?"
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Answer

Part of a Sales Customer Service Specialist Interview Review - one of 128 FedEx Office Interview Reviews

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told customer the truth. Already had options for them to get the project completed and done as fast as possible.

- Interview Candidate on Jul 10, 2012

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