GlaxoSmithKline

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Interview Question

IT Project Manager Interview

tell us about a situation in which you had a team member

  with personal issues impacting his ability to perfom? how did you address the situation and what was the result?
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Interview Answer

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I have been fortunate enough not to encounter such situation in my working history so far. But here is what I would do if I were to encounter such situation. I would first talk to the team member to have an open conversation to understand what challenges he is facing in his personal life, how its impacting his performnace at work. I would give him an opportunity to improve and closely monitor his performance. If I don't see improvement, I would then engage his line manager to discuss how the he or the company can help an employee improve the situation by consulting HR. If things continue to deteriorate, I would then start to engage our management to explore options including replacing him on the team with a different member.

Interview Candidate on Mar 24, 2009

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