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Amtrak Reservation Sales Agent Interview Question

I interviewed in Riverside, CA and was asked:
"tell us of a time where you were faced with a difficult situation with a customer and did you handle it?"
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Part of a Reservation Sales Agent Interview Review - one of 30 Amtrak Interview Reviews

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told em how i helped a customer and described how i went the extra mile to help as well
- Interview Candidate on Sep 19, 2011

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