Tier I Tech Support Interview Questions

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“whats the difference between hardware software”

“What is the most important thing to you accuracy or dependablity?”

“The interview was actually very easy. The hardest question was probably tell a time when you had to deal with an irate customer.”

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“What's your background in technology?”

“Where do you see yourself in 5 years?”

“Suppose I was an alien from outer space, I can speak English (I have babelfish), explain to me how to do a load of laundry.”

“How well are you with customers?”

“How would you handle an upset customer”

“What interested you in Momentum Telecom? How did you find out about it?”

“How do you handle disgruntled customers?”

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