Tier I Tech Support Interview Questions

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“whats the difference between hardware software”

“What is the most important thing to you accuracy or dependablity?”

“The interview was actually very easy. The hardest question was probably tell a time when you had to deal with an irate customer.”

“Name 3 things that you do at the same time with your computer. How do you close a sale? How do you handle an irate customer”

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