Universal Associate Interview Questions

(Posted anonymously by job candidates)

3 Companies: 13 of 3

Umpqua Bank Interviews

6 Universal Associate Interview Questions and Reviews

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Capital One Interviews

1 Universal Associate Interview Question and Review

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Vanguard Interviews

1 Universal Associate Interview Question and Review

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5 Interview Questions: 15 of 5

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Jun 20, 2014

Interview Question for Universal Associate at Umpqua Bank:

“Most questions were pretty basic, seeing as they printed them beforehand, probably from an online source. Best/worst customer service experience, mistake you made and how you learned from it, name a…”


May 27, 2014

Interview Question for Universal Associate at Umpqua Bank:

“Mostly they ask for many examples about dealing with customers, going beyond expectation, difficult situations, mediating, etc. Just the sheer amount of questions is overwhelming.”


Mar 21, 2013

Interview Question for Universal Associate at Umpqua Bank:

“typical interview questions, behaviroal and situational”


Feb 28, 2011

Interview Question for Universal Associate at Umpqua Bank:

“Who are you?”


Jan 26, 2011

Interview Question for Universal Associate at Umpqua Bank:

“Describe a time when you had an angry customer and how you handled the situation.”