vCustomer

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vCustomer Interview Questions

12 Interview Reviews

Interview Experience

Interview Experience

72%
27%
0%

Getting an Interview

Getting an Interview

36%
30%
15%

Interview Difficulty

3.0
Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Product Manager Interview

    Anonymous Interview Candidate in Kirkland, WA
    Anonymous Interview Candidate in Kirkland, WA
    Application Details

    I applied online. The process took a dayinterviewed at vCustomer in March 2010.

    Interview Details

    Very informal. Was contacted by an administrative assistant and asked to come in and meet with the VP. Had an in person interview and was told that I would be invited back for interviews with other employees. 3 days later I still had not heard back and noticed that all jobs that were posted had been removed.

    Interview Questions
    • We are moving towards developing our own SAAS solution to compete with RightNow Technologies and market directly to the consumer. Tell me how you would convince consumers to pay for this service.   View Answer
    • How would you interact with a sales organization?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Delhi (India)
    Anonymous Interview Candidate in Delhi (India)
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at vCustomer.

    Interview Details

    Lengthy but precision based interview process. This was my first job. The best environments if you are just looking to earn money and have fun.

    Interview Questions
    Negotiation Details
    I'm in!
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Research Associate Interview

    Anonymous Interview Candidate in Pune (India)
    Anonymous Interview Candidate in Pune (India)
    Application Details

    interviewed at vCustomer in May 2012.

    Interview Details

    the process began with an HR interview wherein the basics about private equity and venture capital were asked. It was followed by a technical round. all the questions revolved around private equity and venture capital and what v had done in summer internship during MBA. the 3rd round was a aptitude test which is comparatively tougher. it has 4 sections. 1st being English, logic and accounts and the 4th being a theoretical paper about PE&VC. if you clear all these rounds then you are called for a final interview with their boss situated abroad over video conferencing . In this round only your confidence level is checked.
    However this process is very slow and may take even 2 months to finish with the final round. It all depends upon their requirement.

    Interview Questions
    Reasons for Declining

    got another and better job

    Declined Offer
    Average Interview
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  5.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in New Delhi (India)
    Anonymous Interview Candidate in New Delhi (India)
    Application Details

    I applied online. The process took a dayinterviewed at vCustomer in May 2012.

    Interview Details

    I got a call regarding some openings.She asked me about my profile and my work experience.Then she told me about the work profile in their organisation.After that she took my VNA round over the phone.Then the technical round.

    Interview Questions
    • How does TCP try to avoid network meltdown?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  6.  

    CCE Interview

    Anonymous Interview Candidate in Delhi (India)
    Anonymous Interview Candidate in Delhi (India)
    Application Details

    I applied through an employee referral – interviewed at vCustomer in February 2012.

    Interview Details

    just work as customer care excetiuve resolve their problem on telephonic conversation

    Interview Questions
    No Offer
    Neutral Experience
  7.  

    Bpo, Taking Insurance Calls Interview

    Anonymous Interview Candidate in Mumbai (India)
    Anonymous Interview Candidate in Mumbai (India)
    Application Details

    The process took 6+ monthsinterviewed at vCustomer in October 2011.

    Interview Details

    i have experience

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Senior Customer Care Executive Interview

    Anonymous Interview Candidate in Airoli (India)
    Anonymous Interview Candidate in Airoli (India)
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at vCustomer in September 2011.

    Interview Details

    it was split into 3 steps. Initially the interview with HR . Then with the unit head. The last with the manager himself. this was how the process carried out

    Reasons for Declining

    timings of shifts were not adjustable

    Declined Offer
    Positive Experience
    Average Interview
  9.  

    TSE Interview

    Anonymous Interview Candidate in New Delhi (India)
    Anonymous Interview Candidate in New Delhi (India)
    Application Details

    I applied in-person. The process took a dayinterviewed at vCustomer in June 2011.

    Interview Details

    On the day of interview there were about 25 candidates for the interview, the first round of interview was to tell them something about me, there were 3 interviewers infront of me, after that there was a technical skill & GK test and at the last i had 1:1 Interview with the TL of the company. It was a very great experience, first interview of my life and i got selected, there were about 25 candidates and only 11 of us were selected including me.

    Interview Questions
    • How much time you can give to the company?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Customer Care Executive Interview

    Anonymous Interview Candidate in New Delhi (India)
    Anonymous Interview Candidate in New Delhi (India)
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at vCustomer in October 2009.

    Interview Details

    HR asked me aout my self and about my previous work experience, then asked me to tell something i like the most.. then next person who interviewed me was ops manager.. he told me what i have to do in the process and asked me what was my role in last company

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Manager Work Force Interview

    Anonymous Interview Candidate in New Delhi (India)
    Anonymous Interview Candidate in New Delhi (India)
    Application Details

    I applied online. The process took 2 daysinterviewed at vCustomer in February 2009.

    Interview Details

    I went through a phone interview & then a one on one with HR & the work force head. Overall the process was good

    Interview Questions
    • Challenging situation in the current role   View Answer
    Reasons for Declining

    I was getting growth in the existing company

    Declined Offer
    Positive Experience
    Average Interview

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