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AT&T Senior Account Manager Interview Question

I interviewed in Santa Clara, CA and was asked:
"what bad sales experience did you have and what did you learn from it to improve your success the next time?"
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Part of a Senior Account Manager Interview Review - one of 1,301 AT&T Interview Reviews

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a customer went to a competitor because our pricing was not competitive and we did not pay enough attention to their daily needs.

- Interview Candidate on Feb 6, 2013

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