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Vancity
www.vancity.com Vancouver, Canada 1000 to 5000 Employees
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Interview Question for Customer Service Representative at Vancity:
Aug 20, 2009

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what will do if you have an upset client?


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0 of 1 people found this helpful

Aug 26, 2009

by starfish1207:

I would stay calm and find out why the customer is upset. Listen to their concerns and try and address the problem by coming up with a win win solution that meets both needs.
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