Work At Home Customer Service Representative Interview Questions

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“Are you comfortable working in a quiet space, alone, during your entire shift?”

“There was a role play involved. I was nervous and this part was unexpected, It threw me through a loop a bit but I think I bounced back from it.”

“Name a time you had to troubleshoot.”

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“What is the difference between a router and modem?”

“Name three things you can do in the Control Panel.”

“I didn't expect them to be asking questions like what is Phishing? That question belongs in a computer classroom not an interview.”

“On what screen can you find the volume control? What is Control Panel for?”

“Name a time where you overcame an obstacle in order to do your job.”

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