Work At Home Telephone Customer Service Representative Interview Questions

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“I didn't expect them to be asking questions like what is Phishing? That question belongs in a computer classroom not an interview.”

“There is a creative question on the written section that asks you to describe what your life would be like if you lived on a space station near the planet Jupiter.”

“Easy. Just follow all of the host's instructions, and you should be fine. Your an idiot to ask how to do something! That could instantly disqualify you, because they provide you with the instructions…”

“Choosing the position was difficult. There were so many to choose from plus the hours chosen would be the ones that we had to commit to for an entire year.”

“To tell them about a difficult experience in customer service.”

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“Questions were not difficult. Nothing much unexpected except paying for your own background and credit check.”

“Questions were not that difficult if you are familiar with customer service work. Some of the questions are: How would you deal with irate customer? What would you do if you do not know the answer to…”

“Was to go to a credit card site and review two major credit cards for about 5 mins and then role play, with pretty much selling and knowing the product.”

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