Work From Home Customer Service Representative Interview Questions

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“Tell me about a time when you could not solve a customer's problem”

“Usual questions like: Describe yourself, your job history, what your skills are, are you a team player”

“There wasn't anything overly difficult be prepared to read a paragraph over the phone with all the other people interviewing on the line. Also you have to pass a typing speed test.”

“Tell me about at time when the customer said "no" to a product or service u offered them and describe the techniques/steps you took to persuade them to change there mind and if u were able to come…”

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