View All num of num See all Photos United India Insurance Company www.uiic.co.in Unclaimed Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 10 Reviews 8 Salaries 5 Interviews Follow Add Interview Follow Add Interview Interview Question Deputy General Manager Interview New Delhi (India) United India Insurance Company you are doing research in Customer Service Management. Tell us new initiatives you would like to take to make service more customer friendly? Tags: behavioral, positive behaviour See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ 1. 360 degree feed back of employees to be introduced2. work must be evaluated3. those foud dithering in decision making / or careless about customer service should be penalised4. customer sensitisaion programme should be tsaken across the company to inculcate positive behaviour. Interview Candidate on Jul 3, 2012 Interviews > Deputy General Manager > United India Insurance Company Add Answers or Comments To comment on this, Sign In or Sign Up.