21st Century

  www.21st.com
  www.21st.com

21st Century Jobs & Careers

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20 days ago

OH - Enterprise Application Developer

Century Insurance Group Westerville, OH

We offer our associates competitive wages, an excellent benefits package, a friendly, team oriented environment and encourage and reward the… CareerBuilder


7 days ago

OH - Underwriting Assistant

Century Insurance Group Westerville, OH

We offer our associates competitive wages, an excellent benefits package, a friendly, team oriented environment and encourage and reward the… CareerBuilder


7 days ago

OH - Underwriter

Century Insurance Group Westerville, OH

We offer our associates competitive wages, an excellent benefits package, a friendly, team oriented environment and encourage and reward the… CareerBuilder


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Same long hours for less pay

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21st Century Reviews

67 Reviews
3.0
67 Reviews
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21st Century President and CEO Tony DeSantis
Tony DeSantis
32 Ratings
  1. 2 people found this helpful  

    Neither employees or customers are valued here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Call Center Supervisor in Orlando, FL
    Current Employee - Call Center Supervisor in Orlando, FL

    I have been working at 21st Century

    Pros

    They are always hiring because of high turnover. If you need a job and want to get an insurance license go for it, get your experience and then move on. Company benefits are comparable to most other call centers.

    Cons

    Good employees are over worked to make up for the slackers who play the attendance and phone systems games. As a Supervisor you are responsible for everything, but have the ability to do nothing to improve your group. Absolutely no work/personal life balance, the place runs on reports and presentations, none of which achieve anything. Pay is well below industry standard, reps on the phone make more than Supervisors and senior Management wonders why they can't get good Supervisors!

    Advice to ManagementAdvice

    Actually to the management of Farmers, clean house in the Wilmington office, they are out of touch as to what is happening in the centers throughout the country. Bring in new, fresh minds and out with the GE/Colonial Penn clique.

    Doesn't Recommend
    Disapproves of CEO

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