2Wire Jobs & Careers in Austin, TX

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2Wire Reviews

47 Reviews
2.4
47 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
2Wire President, CEO, and Director Pat Romano
Pat Romano
26 Ratings
  1.  

    It was good for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Customer Service in San Antonio, TX
    Former Employee - Tier I Customer Service in San Antonio, TX

    I worked at 2Wire full-time (less than an year)

    Pros

    We had a fun environment with lots of friends, chats, and lots of coffee.

    Cons

    Computers were never cleaned at all and the dust build up caused one of them to start smoking one time which was hilarious, The systems were crap and every time we built up a call queue we would all watch the board till the phones crashed, the backup generator was a joke when we lost power, and finally but probably the worst is that when pace bought them they went from being a technical support to being a guy that asks the customer questions on his screen and clicks a response to either send a tech or have the customer fix the service by unplugging it.

    Advice to ManagementAdvice

    No Advise. This place is dying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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