ACT Jobs

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23 days ago

Manager, Software Testers

ACT Iowa City, IA

Lead and manage a team of software testers testing custom applications and commercial software. Work closely with development teams to put… ACT

30+ days ago

Lead Business Analyst (Flex)

ACT Iowa City, IA

The Lead Business Analyst is responsible for accomplishing project objectives by planning and identifying project specific requirements on large… ACT

30+ days ago

IT Collaboration Lead

ACT Iowa City, IA

The IT Collaboration Lead acts as a technology subject matter expert and provides provider oversight on the implementation and ongoing strategy for… ACT

30+ days ago

Supervisor, Student Services

ACT Iowa City, IA

ACT is seeking resourceful, articulate, detail-oriented applicants with a desire to provide excellent customer service. Customer Service Supervisors… ACT

30+ days ago

Account Clerk III - Collections

ACT Iowa City, IA

The Account Clerk III - Collections will perform a variety of specialized financial record keeping tasks related to collection activities from ACT… ACT

30+ days ago

Program Clerk II, State Testing

ACT Iowa City, IA

To assist in the planning, delivery and return of ACT Program products and services to students, for all secondary schools and agencies. Typical… ACT

30+ days ago

Software Engineer II

ACT Iowa City, IA

Position objective: The Software Engineer II will function with general direction and within a team to design, analyze, test, and implement business… ACT

4 days ago

Senior Project Manager

ACT Iowa City, IA

The Senior Project Manager is responsible for accomplishing project objectives by planning and evaluating project activities on small projects or… ACT

19 hrs ago

Specialist I – new

ACT Iowa City, IA

Serve as customer service representative for ACT products and services by responding to incoming communications, initiating outbound communications… ACT

30+ days ago


ACT Iowa City, IA

ACT is seeking an Attorney to join its in-house Legal department located in Iowa City, IA. The position will serve as Counsel. The position will… ACT

ACT Reviews

97 Reviews
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Recommend to a friend
Approve of CEO
ACT CEO Jon Whitmore
Jon Whitmore
49 Ratings
  • Helpful (1)

    Employees not taken seriously.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Quality Control Specialist/Temporary in Iowa City, IA
    Former Contractor - Quality Control Specialist/Temporary in Iowa City, IA

    I worked at ACT as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO


    Great main campus if you get the chance to work there. Lots of professional development available to workers to increase their skill-sets.

    Great benefits if you are a full time employee and not contracted. Decent salary even for contracted employees.

    Some managers were very good at keeping temporary employees working there as long as they could. These managers tended to treat temps with respect, which was nice to see in the company.


    Doesn't always take sexual harassment cases seriously. Use of victim blaming language made it hard for people to come forward, and often the harasser would barely get a slap on the wrist. Sometimes the victim was told that the harasser was needed and that they just needed to get along.

    Due to upper management changing a lot of things at once, it made majority of the jobs in the warehouse unstable with many loyal employees losing their jobs. Nothing was done to try to find a way to transfer them and their skills to other departments. Often the news would come all of a sudden, so communication between departments were not as good as it could have been.

    The warehouse in general was out in the middle of nowhere and not efficiently run. Communication between the warehouse and the main campus was not particularly good, though it looks like they were trying to change that right before I left.

    The company relies a lot on temporary and contracted employees. Training is minuscule at best, and it felt like temporary and contracted employees were thrown at projects willy-nilly. The skill sets of temporary/contracted employees were often not efficiently utilized. Also, if any had a medical or family emergency that required them to go part time or take time off, they were often let go. The company would not work with them, which seemed counterproductive as some highly skilled contracted workers were lost due to this type of treatment.

    Advice to Management

    Better training on how to respond to sexual harassment cases. Avoid victim-blaming language and focus on a more victim-centered approach to these cases, so that others will feel safer coming forward.

    Try to match the project with the temporary employee's skill sets better. It may also be a good idea to do some trainings on how to efficiently use contracted and temporary employees, especially with lower level managers who spend the most time with them.

    As the internal changes happen, try to not throw out highly skilled employees but rather find new places for them since they are extremely loyal and still have much to offer the company.

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