ADT Security Services Jobs & Careers in Fort Washington, PA

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1 day ago

Custom Home Sales Representative – new

ADT Security Services Philadelphia, PA +2 locations

~~ At ADT, weve been in the business of helping people for nearly 140 years. As the leading provider of home and business electronic monitoring and… ADT Security Services


30+ days ago

Service Team Manager

The ADT Corporation Horsham, PA

_** An ADT Service Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and… Beyond.com


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ADT Security Services Reviews

634 Reviews
2.4
634 Reviews
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ADT Security Services CEO Naren Gursahaney
Naren Gursahaney
222 Ratings
  1. 3 people found this helpful  

    Screw The Customers...Wheres my bonus??

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician  in  Fort Washington, PA
    Current Employee - Technician in Fort Washington, PA

    I have been working at ADT Security Services full-time for more than 8 years

    Pros

    good benefits, 401k matched by company, no complaints.

    Cons

    No paid sick time until 5 years on the job. if your sick you have to use vacation time. Management has no clue. National dispatch is a joke. non supportive managers on solving customer issues. Too many bean counters worried about decimals and reports instead of satisfying customers. 45% of the company's business are installed by dealers with no oversight and could care less about a quality install in which theyre only responsible for 30 days anyway.

    Advice to ManagementAdvice

    Listen to the techs. they have far better insight on what the customers want. Stop being so bonus driven and install quality systems with properly trained techs.

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    Neutral Outlook
    No opinion of CEO